The successful migration from Viziqor’s CCB 2.6 to the latest version 3.01 will allow SabaFon to continue to grow its customer base of 500,000 without having to replace its current billing and customer care platform. Viziqor Solutions, one of the most prominent billing and OSS solutions providers in the Middle East and Africa, was recently launched following the merger of US-based Daleen Technologies and Protek.

Mr. Hani Amer, IT Director at SabaFon stated, “This is more than a major upgrade for SabaFon. In addition to the added scalability, Viziqor’s latest version of CCB offers significant enhancements including a new advanced business reporting system, improved invoice formatting, and better flow-through provisioning. Further, the product’s web-based self care provides greater functionality and improves how we respond to customers as we increase our size, customer base and service offerings.”

“By upgrading to the new CCB release, SabaFon will be able to increase revenues more quickly with expanded service offerings such as GPRS and associated value added services, without modifying the core CCB system – representing noteworthy cost savings,” says Michael White, Viziqor’s General Manager for Europe and the Middle East. “Additionally, CCB’s automated management processes like dunning and collections will allow SabaFon to further enhance its revenues while reducing operating costs.”

Viziqor Solutions offers a comprehensive product portfolio that spans a service provider’s core back office processes – billing and customer care, order management, provisioning, real-time inventory management, network management, mediation, and revenue assurance. The company supports customers in more than 40 countries through a network of regional offices in North and South America, Europe, the Middle East and Africa.

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