Comarch launches a new solution for managing IT infrastructure

As a result of more than fifteen years of experience in the management of telecommunications networks, Comarch also now provides middle and large sized enterprises and their respective branches with a solution for managing their own IT infrastructure.

The solution provides fault and performance monitoring and features the integration of a wide range of functions. While combining Auto-Discovery, CMDB functionalities, SLA Management as well as an ITIL-based process environment, Comarch’s IT Management system stands out due to its rapid adaptability to company growth thanks to the easy integration of brand new modules and functionalities.

The network quality can be monitored with the use of alarms or in the longer term through reports and statistics. A special reporting engine processes all data gathered in the database. The auto-discovery function enables automatic population of the CMDB with devices and network topology. CMDB data can be visualized using flexible concepts of views displaying hierarchies, relationships and network diagrams. SLA management allows designing, configuring, prioritizing and the monitoring of services and associated SLA contracts between the IT service provider and customer (internal or external). Process management realized by the inbuilt process engine can automatically distribute tasks related to failure rectification, performance optimization, SLA threats, configuration management, customer requests and many other operations.

Comarch IT Management provides high scalability as well as mature, robust functionalities for the integration and automation of network processes. This is a result of Comarch’s longstanding experience in implementing network management solutions for the largest telecommunications operators. Comarch IT Management is based on the Comarch Network and Service Management platform that has been tested by numerous implementations in demanding telecommunication environments. Preconfigured components as well as predefined configurations that are harmonized with the IT environment allow a fast and easy implementation. Moreover, the system is easy to handle thanks to the seamless integration of functional modules within a visual environment. Therefore, Comarch IT Management meets the requirements of both small and large networks.

For more information about Comarch IT management please visit: http://itm.comarch.com

Source: Comarch' press-release